Who we are

At Graptive Design, we believe trust is the foundation of creative collaboration. This Privacy Policy explains how we collect, use, disclose, and protect your data through our website, branding services, digital campaigns, and client engagements.

 

What personal data we collect

  • Information You Provide
    • When you interact with us—via contact forms, project briefs, or marketing opt‑ins—we may collect:
      • Name, title, organization
      • Email, phone, postal address
      • Project scope, creative briefs, budgets, deliverables
      • Payment or billing details

 

  • Technical / Behavioral Data (Automatically Collected)
    • Through cookies and analytics, we may collect:
      • IP address, device type, browser and OS
      • Pages viewed, session duration, referrer
      • Clickstream data and engagement metrics.

 

How We Use Your Data

  • Client Engagement & Services:  to respond to inquiries, fulfill contracts, deliver design work, support projects
  • Communication: to send updates, invoices, confirmations, technical notices, only if you’ve opted in for marketing
  • Personalization: to tailor proposals or digital experiences to your taste
  • Analytics & Improvement: to optimize websites and service delivery based on usage patterns
  • Legal Compliance: to fulfill contractual or regulatory obligations

 

Legal Basis for Processing

  • We rely on lawful bases such as:
    • Performance of a contract (e.g. delivering creative services)
    • Consent, for newsletters and marketing
    • Legitimate interests, like service improvement and fraud prevention
    • Legal obligation, when required by law

 

Sharing Your Data

We do not sell or trade your personal information.

  • However, we may disclose your data to:
    • Trusted service providers such as email platforms, hosting providers, payment processors—under confidentiality and data protection agreements.
    • Legal and regulatory authorities, if required to enforce our rights or comply with the law
    • Business transfers, like mergers or acquisitions, with privacy protection clauses

 

Cookies & Tracking Technologies

  • We employ cookies and similar technologies for:
    • Essential functions  (navigation, security)
    • Performance analytics  (Google Analytics, user behavior tracking)
    • Functionality  (user preferences, saved state)
    • Advertising (if opted into targeted campaigns)

You can manage or disable cookies via your browser, but some features may not work as intended.

 

Data Retention & Security

  • Retention Period: We retain your data only for as long as necessary to deliver services or comply with legal requirements. When data is no longer needed, we securely delete or anonymize it.
  • Security Measures: We implement encryption (SSL/TLS), firewalls, access controls, and periodic security audits to protect your data. Though we strive for robust protection, no online system is perfectly secure. 

Third‑Party Links & Services

Our website may contain links or embedded content (e.g. social widgets). These external services maintain their own privacy practices, which we don’t control—please review their policies separately.

 

Your Rights & Choices

  • You may have legal rights depending on jurisdiction (e.g. GDPR, CCPA):
    • Access, rectify, or delete your personal data
    • Withdraw consent for marketing
    • Restrict or object to processing
    • Request data portability

To exercise any of these rights, contact us at the address below. We may require identity verification and typically respond within 30 days.

 

Children’s Privacy

Our services are not intended for individuals under 13 (or 16 where applicable). We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please reach out— we will promptly delete it.

 

Updates to This Policy

We may periodically update this Privacy Policy. Any significant changes will be clearly marked with a new “Effective Date.” We encourage regular reviews of this page and, where required by law, we may notify you directly

 

Contact Information

  • Email to: info@graptivedesign.com
  • Phone: 8076221387
  • Address: H-112, Sector – 63, Noida

 

If you have questions, complaints, or need help exercising your privacy rights, we welcome you to reach out. We’re committed to transparency, trust, and creative collaborations.

Privacy Preference Center